Why ReceptionMate
We answer the calls
your team can't.
Built for automotive from day one. The only AI receptionist designed specifically for UK garages.
The problem we wouldn't let go
With over a decade working inside UK garages, we watched the same problem play out at every site — phones ringing during the lunchtime rush, bookings slipping through the cracks, customers calling the next garage on Google.
With over a decade working inside automotive garages and main-dealer service departments, we've watched the same problem play out at every site — phones ringing during the lunchtime rush, diaries scribbled over twice, and the receptionist getting blamed when a booking fell through the cracks.
What we found wasn't a software problem. It was a physics problem. One receptionist. Three lines. A workshop full of cars. The phone rings while she's already on a call, or she's gone to lunch, or she's chasing a tech for a quote. The customer hangs up and rings the next garage on Google.
Existing answering services took messages — they didn't book jobs. Voicemails got ignored. Receptionist-as-a-service costs three times what a missed booking is worth and still doesn't scale on a Monday morning.
So we built an AI receptionist that books the job on the call. Not a transcript, not a message — a booking, in your diary, with the customer confirmed by text before they've put the kettle on.
What we believe
Four things that shape what we build.
Built by people who answer the phone
We're not a generic AI vendor. We grew up around garages — we know what 'book it in for an interim' means, what an MOT cost is in 2026, why drop-offs are a problem on Saturday mornings.
Tuned to UK voices
Trained and tested against UK accents, registration plate phrasings, and the specific vocabulary of automotive — not retrofitted from an American product.
Honest about what AI can and can't do
When Leah hits her limit, she puts the call through to a human. We tell you what she handled and what she didn't — and the portal shows you every transcript.
Your data, your customers
Calls, transcripts, customer details all live in your portal — exportable, deletable. No sharing with third parties, no training on your data without permission.
Why ReceptionMate
Built for garages, not nail salons.
ReceptionMate is the only AI receptionist built from the ground up for UK automotive.
- Built specifically for UK garages
- Understands automotive vocabulary
- Live DVLA vehicle lookup during the call
- MOT history checker built in
- Answers every call, even at peaks
- Books directly into Garage Hive, Tyresoft & more
- 24/7 — including evenings, weekends and bank holidays
- Trained on real UK garage calls
- No scripts — natural, on-brand conversation
Comparisons based on publicly available product documentation as of June 2026.
See Leah answer your phone.
Drop your details and Assist goes live in minutes. Hear it answer your phone yourself.